All ALTRAFIT products are covered by our standard 12-month warranty this covers the products against manufacturing defects this warranty in non-transferable and applies only to the original purchaser.

Your warranty will start  from the date the product was originally purchased. Any warranty claim on products purchased through 3rd parties and resellers should be directed to the point of purchase. 

We offer extended warranties on certain lines

These are:


  • ALTRAFIT Urethane Dumbbells
  • ALTRAFIT Urethane Olympic Discs
  • Custom Branded Urethane Dumbbell Sets
  • ALTRAFIT Urethane Barbells Straight & Curl
  • Custom Branded Urethane Barbells
  • ALTRAFIT Rubber flooring tiles


  • ALTRAFIT Rubber Kettlebell
  • ALTRAFIT Bumper plates


  • All ALTRAFIT Racks
  • ALTRAFIT Functional Storage

Exceptions to the 12-Month Warranty

Any ex Demo products

Upholstery is covered for 90 days against manufacturing defects

Products which have not been manufactured by ALTRAFIT are covered by the manufacturers own warranty.

Claim Procedure

To make a warranty claim on a product you will need to provide the original order number and photographic evidence of the fault before your claim can be processed.

This can be completed by emailing service@altrafit.co.uk

It may be necessary for the product to be returned to for inspection before a replacement or repair can be made. The relevant address will be provide via email once the claim has been logged

If a product is deemed to have a manufacturing fault within the warranty period, it will be replaced or repaired.

Carriage costs are not covered by D2F Fitness and the cost of returning products is the responsibility of the purchaser unless otherwise agreed.

The warranty period begins from the date of purchase and will continue from this point regardless of any replacements or repairs.

Issues not Covered by the Warranty

Damage from a product being misused or neglected

Normal wear and tear

Damage from products being used on inappropriate flooring

Training and competition discs not being used on a suitable Olympic Lifting Platform

Cosmetic damage to products- including but not limited to, chipping of the paint finish and issues with stickers, badges, and endcaps

Any damage resulting from throwing or dropping products that are not designed for this purpose including Dumbbells, Barbells and Kettlebells.

Damage from slamming products which are not designed for this purpose including but not limited to, ALTRAFIT powerbag and Medicine Balls

Any issues with flooring resulting to exposure to direct sunlight, heat sources or excessive water

Shrinkage or expansion of ALTRAFIT flooring within the 1% tolerance level

Damage from products being stored on racks not sourced from ALTRAFIT

Damage resulting in incorrect chemicals and cleaning products on products including Liquid Chalk, High Salt and bleach content cleaning solutions

Damage resulting from unsuitable conditions where applicable such as High Humidity rooms , low ventilation and outside.